Front desk

More consultations, less waiting-room chaos

Book, reschedule and track every visit on one calendar. Tokens and live wait times keep the waiting room calm, and reminders go out on their own.

  • No credit card required
  • 30-day free trial
  • Web, iOS and Android
Today, front deskExample data
Appointments12 today
R. SharmaFollow-upArrived
A. ReddyNew consultationArrived
S. IyerReview lab resultsReminded
K. MenonDressing changeReminded
P. DasNew consultationBooked

A calendar the whole front desk can share

Book, reschedule or cancel in seconds. Colour-coded slots separate consultations, follow-ups and emergencies, and every doctor gets their own column.

  • Drag-and-drop rescheduling
  • Multi-doctor view, synced in real time
  • Conflict detection before you double-book
Wednesday, all doctorsExample data
Dr. Rao · ConsultationN. KulkarniReminded
Dr. Rao · Follow-upV. PillaiArrived
Dr. Rao · EmergencyWalk-inEmergency
Dr. Fatima · blockedSlot taken by A. JoshiMoved

Tokens and live wait times

Each walk-in or booked patient gets a token with an expected consultation time. A public display in the waiting room shows who is next.

  • Real-time token assignment
  • Live ETA on the patient's phone by SMS or web
  • Token history for the end-of-day review
Waiting room displayExample data
Now servingT-14Consult room 2
Up nextT-15T-16T-17

Reminders that go out on their own

WhatsApp and SMS reminders are sent 24 hours and 2 hours before each appointment. Patients confirm with one tap.

  • Automatic 24h and 2h reminders
  • One-tap confirm or reschedule
  • Uses the SMS credits in your plan
WhatsApp, clinic numberExample data
Appointment reminderHello Sunita, this is a reminder for your consultation tomorrow at 10:30 AM with Dr. Rao.10:00 AM
Confirm10:05 AM
ConfirmedSee you tomorrow. Your token will be sent when you arrive.10:05 AM
24h + 2h

Reminder schedule before each visit

T-14

Token shown on the waiting-room display

1 tap

For patients to confirm

See MedHive Pro running your clinic's day

Book a short demo. We'll walk through scheduling, prescriptions and billing using your own workflow, then set up your free trial.

Prefer to talk?+91 63040 76082Mon to Fri, 9 AM to 6 PM IST
  1. 1Tell us about your clinicSize, specialities and what you use today.
  2. 2Get a walkthroughA live demo of the modules that matter to you.
  3. 3Start your trialWe help you set up staff, services and schedules.