MedHive blog
Healthcare technology tips, clinic management best practices and EMR insights for Indian healthcare providers.
Soliciting reviews for promotion is off limits under the NMC's 2026 guidelines, but listening to patients is not. How to collect private feedback, handle complaints and reply to public reviews without breaching confidentiality.
5 min read
Showing 9 of 42 articles
WhatsApp has become many clinics' second front desk. Where the privacy risks really sit, what to send and what to keep off chat, and a one-page WhatsApp policy you can adopt this week.
6 min read
The DPDP Act's main obligations are phasing in. A plain-English guide to what valid patient consent looks like, what your notice must say, and a front-desk checklist to start on now.
7 min read
A channel-by-channel audit of your clinic's marketing against the NMC's 2026 advertising guidelines: Google reviews, WhatsApp outreach, social media and agency contracts, with a one-week action plan.
6 min read
The National Medical Commission's October 2026 notice changes how clinics, hospitals and doctors may market themselves. What is now prohibited, what is still allowed, and what to do first.
7 min read
Before a patient calls your clinic, they meet you on Google first. A practical, step-by-step guide to optimizing your Google Business Profile — and how MedHive Reach automates the parts that are easy to plan but hard to sustain.
8 min read
One failed hard disk, stolen laptop or ransomware attack can stop a clinic cold. Where your data really lives, the 3-2-1 backup rule, what a cloud EMR changes, and a one-page recovery plan to print and keep at reception.
6 min read
New clinic software succeeds or fails at the front desk. A role-by-role training plan, a two-week rollout schedule, and how to handle resistance and keep the new system in use after go-live.
6 min read
Expired strips, evening stock-outs and cash stuck in slow movers: how to set up batch and expiry tracking, sensible reorder levels and a monthly stock routine for your clinic's pharmacy and consumables.
6 min read
Footfall, follow-up adherence, no-shows, revenue per visit, collections and waiting time: how to calculate the handful of numbers that tell you how your clinic is really doing, and what to do when they move.
5 min read
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