Soon
Front desk8 min read
Cutting no-shows with WhatsApp reminders
When to send, what to say, and how to handle patients who reply asking to reschedule.
Guides
Practical guides for running a clinic
Docs explain the buttons. Guides explain the job: front desk, billing, records and growth, for Indian clinics.
Soon
Billing10 min read
GST on medical services: what clinics actually bill
Which services are exempt, which are not, and how to set up your invoice correctly.
Soon
Clinical12 min read
Moving a clinic from paper files to EMR
A four-week plan that doesn't stop OPD: what to digitise first and what to leave.
Soon
Growth6 min read
Replying to Google reviews within NMC guidelines
What you can say, what to leave out, and how to protect patient confidentiality.
Soon
Front desk7 min read
Setting up a token system for a busy OPD
Walk-ins and bookings in one queue, without arguments at the reception desk.
Soon
Buying9 min read
Choosing clinic software: a checklist
Questions to ask any vendor about data, devices, support and exit.
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